Return & Exchange Policy
At PriyoShee, we want every customer to receive the correct product in good condition. Please read our return and exchange policy carefully before placing your order.
Important Note: Due to hygiene reasons, innerwear products are not eligible for return or exchange unless the product is damaged, defective, or the wrong item/color/size is delivered.
Eligible for Exchange
Exchange is available if you receive a damaged product, defective product, wrong item, wrong color, or wrong size from our side.
Product Condition
The product must be unused, unwashed, undamaged, and returned with original packaging, tags, and all included items.
Contact Time
Please contact PriyoShee support within 24 hours of receiving your order if there is any issue with the product.
Return & Exchange Rules
Policy Summary
| Reason | Exchange Status | Note |
|---|---|---|
| Damaged product | Eligible | Clear photo/video proof required |
| Wrong item/color/size | Eligible | If the mistake is from our side |
| Customer changed mind | Not eligible | Innerwear products cannot be returned for hygiene reasons |
| Used or washed product | Not eligible | Product must remain unused and in original condition |
How to Request an Exchange
- Contact PriyoShee support within 24 hours of receiving the product.
- Send your order details with clear photos/videos of the issue.
- Our support team will review the request and confirm the next step.
- If approved, we will guide you through the exchange process.
Need Help?
If you have any issue with your order, please contact PriyoShee support as soon as possible. We will review your request carefully and help you with the best possible solution.
support@priyoshee.online